:    Is there any special hardware or software needed to use your program?

No. Our dialer is web-based so can be used from anywhere you can get an internet connection. The phone you use receive calls can be a regular land line phone or cell phone.

:    Is there a limit to the number of calls we can receive daily?

Because of our massive inventory of consumer data, we can deliver as many calls as you need to meet your sales objectives.

:    How do we receive phone leads?

When you want to receive leads, you simply log into our system and indicate which campaign you want to work on. Our program will start the session by calling you at the phone number you designated and begin connecting calls to you.

During the entire session you remain on the phone, not hang up between calls. When calls are connected you will see full contact, property and load information displayed on your screen. You can disposition the calls and click 'Take Next Call' to move to the next call.

:    How long is the wait between calls?

This depends how many of your sales agents are logged in using the system at the same time. Being a predictive dialer, the wait times will be less when more sales agents are logged in. It's best to have at least 4 or 5 sales agents simultaneously logged to minimize wait time.

:    Can we select credit rating as a lead criteria?

Because of recent changes to the Fair Credit Reporting Act (FCRA), personal credit information can no longer be sold and distributed.

:    Are we charged for messages that we leave on answering machines and voicemails?

Yes, you are charged for all connected calls. With respect to answering machines, you can leave and message and can follow up at your convenience since you will additionally be provided full lead information in data form.

:    Can we set up separate campaigns for different time zones?

Yes. You can set up multiple campaigns that make the most logistical sense for your team.

:    Is your calling data scrubbed for compliance with the National Do Not Call Registry?

Yes, all calling data is scrubbed for the DNC so your calls will be fully compliant.

:    Do we need to have SAN (Subscription Account Number) to use your services?

Yes. All companies that use telephones for marketing to consumers need to be in compliance with existing Federal laws. The cost is $62 per area code you want to market to, however you can obtain the first 5 area codes for free. This is very useful for testing our services with no financial risk.

For further information about the National Do Not Call Registry, please go here: https://telemarketing.donotcall.gov/

:    How do we get started?